1. Information We Collect

To provide fast electronics shopping and same-day delivery services in Patna, we collect the following essential customer details:

• Personal Contact Data: Full Name, Mobile Number, Email Address, and Postal Delivery Address (including Patna Pincode).
• Transactional History: Purchased items, GST tax invoice history, payment mode (UPI, Card, COD), and coupon applications.
• Technical Diagnostics: IP address, browser type, and cookie identifiers for shopping cart session management.

2. How We Use Your Data

Your information is strictly used for order processing and customer service:

• Processing orders, dispatching shipments, and enabling real-time Patna Express delivery updates via SMS/WhatsApp.
• Generating official Tax Invoices compliant with GST regulations.
• Assisting with product warranty registrations, returns, and replacement requests.
• Improving web performance and preventing fraudulent transactions.

3. Data Security & Encryption

Future Kart employs 256-Bit SSL (Secure Sockets Layer) Encryption to secure all data transmissions. Payment details are processed through PCI-DSS compliant banking gateways (Axis Bank, Razorpay, UPI). Passwords and sensitive credentials are encrypted using modern cryptographic standards and are never accessible in plain text.

4. Data Sharing & Logistics Partners

We share relevant delivery information (Name, Phone Number, Delivery Address) exclusively with authorized fulfillment personnel:

• Local Delivery Team: Future Kart Patna Express same-day delivery personnel.
• Courier Logistics: Delhivery, BlueDart, or India Post for regional Bihar and Pan-India orders.
• We do NOT share your contact information with external telemarketers or ad networks.

5. Cookies & Browser Preferences

Our platform uses cookies to maintain active login sessions, save shopping cart items, and retain product comparison selections. You may choose to disable cookies in your web browser settings, though doing so may limit cart functionality.

6. Customer Control & Data Deletion Rights

You have full ownership of your data. You can log into your My Account dashboard anytime to update your phone number, delivery address, or password. If you wish to request full account deletion or view your stored records, please write to our Privacy Officer at info@future-kart.com.

7. Contact Privacy Officer