Order Cancellation Rules, Timelines & Deduction Terms
Updated: August 2026
Before Shipping: 100% FREE Cancellation.
Before Shipping: 100% FREE Cancellation
- Cancel via My Orders > Cancel or WhatsApp 7909033404
- Prepaid: 100% refund in 5-7 days
- COD: No charge
After Shipping: Cancellation with charges
- Orders below Rs. 30,000 - Rs. 200 to Rs. 300 shipping charge deducted
- Laptops / Orders above Rs. 30,000 - 5% cancellation fee deducted
- Refusing delivery without valid reason Same charge applies
Seller Cancellation (By Futurekart):
- Out of Stock, Price Error, Fraud, Non-serviceable area
- 100% refund, no deduction
How to Cancel:
Website > My Orders > Cancel / WhatsApp 7909033404 / Call 10AM-8PM
Refund Timeline:
UPI/Wallet 2-3 days, Card/Net Banking 5-7 days
Important:
No partial cancellation in combo offers. Open Box Accepted = No Cancellation. Repeated wrongful cancellation may block COD account.
Future Kart Order Management Desk
Ward No. 23, Holding No. 5/4, Daldali Road, Danapur Cantt Colony, Near MES Shiv Mandir, Patna, Bihar – 801503